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Your group air travel specialists

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High-touch, world-class group travel solutions

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The travel tools to get you there

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Welcome to
Air Fulfillment
Services

Air Fulfillment Services (AFS) is a leader in group air travel solutions and services.

AFS is part of the CTM Group of global travel businesses. When you work with us, you’ll receive the high-touch service you’d expect from our group air travel specialist team, backed by the resources and scale of CTM Group, a global travel leader.

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Time to upgrade your travel solution?

Contact AFS today

Elevate your travel program with AFS

Our collaborative and professional team ensures that client satisfaction is at the core of everything we do – delivering exceptional high-touch service backed by client-centric travel technology supporting your group air movements every step of the way.

We strive to be the silent partner working alongside meeting planners and event organizers to support our clients in achieving their objectives. We understand the nuances of managing group air travel and the intricacies that go into successful group air management, from air travel planning and procurement to reporting and reconciliation. We have you covered, whether it’s a conference, incentive travel group, meeting, or event.

That’s the AFS difference.

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Compliance

Our group air specialists guide your attendees toward the travel options that meet your time and budget parameters

Data

Consolidated group air data provides the benchmark of your cost and measurement of total savings and ROI

Savings

Group air agreements are made specifically for group movements and our tracking of unused tickets adds to your ROI

Leverage

Our vendor relationships with industry representatives bring value to your group air contracts

Service

With cutting-edge technology and streamlined processes, AFS focuses on high-touch service in a hands-on atmosphere

Compliance

Our group air specialists guide your attendees toward the travel options that meet your time and budget parameters

Data

Consolidated group air data provides the benchmark of your cost and measurement of total savings and ROI

Savings

Group air agreements are made specifically for group movements and our tracking of unused tickets adds to your ROI

Leverage

Our vendor relationships with industry representatives bring value to your group air contracts

Service

With cutting-edge technology and streamlined processes, AFS focuses on high-touch service in a hands-on atmosphere

Compliance

Our group air specialists guide your attendees toward the travel options that meet your time and budget parameters

Data

Consolidated group air data provides the benchmark of your cost and measurement of total savings and ROI

Savings

Group air agreements are made specifically for group movements and our tracking of unused tickets adds to your ROI

Leverage

Our vendor relationships with industry representatives bring value to your group air contracts

Service

With cutting-edge technology and streamlined processes, AFS focuses on high-touch service in a hands-on atmosphere

Compliance

Our group air specialists guide your attendees toward the travel options that meet your time and budget parameters

Data

Consolidated group air data provides the benchmark of your cost and measurement of total savings and ROI

Savings

Group air agreements are made specifically for group movements and our tracking of unused tickets adds to your ROI

Leverage

Our vendor relationships with industry representatives bring value to your group air contracts

Service

With cutting-edge technology and streamlined processes, AFS focuses on high-touch service in a hands-on atmosphere

Compliance

Our group air specialists guide your attendees toward the travel options that meet your time and budget parameters

Data

Consolidated group air data provides the benchmark of your cost and measurement of total savings and ROI

Savings

Group air agreements are made specifically for group movements and our tracking of unused tickets adds to your ROI

Leverage

Our vendor relationships with industry representatives bring value to your group air contracts

Service

With cutting-edge technology and streamlined processes, AFS focuses on high-touch service in a hands-on atmosphere

Compliance

Our group air specialists guide your attendees toward the travel options that meet your time and budget parameters

Data

Consolidated group air data provides the benchmark of your cost and measurement of total savings and ROI

Savings

Group air agreements are made specifically for group movements and our tracking of unused tickets adds to your ROI

Leverage

Our vendor relationships with industry representatives bring value to your group air contracts

Service

With cutting-edge technology and streamlined processes, AFS focuses on high-touch service in a hands-on atmosphere

Group of travelers on the tarmac for a trip organized by Air Fulfillment Services (AFS)

Group Air Travel Management

We support high-touch group air travel requirements with personalized service, tools, and technology to streamline processes, drive visibility, and achieve savings.

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Aif Fulfillment Services (AFS) consultant discussing travel program management

Travel Program Management

A dedicated lead Group Specialist acts as an extension of your team, delivering travel program management that meets your strategic objectives.

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Consultants discusssing air travel planning by Air Fulfillment Services (AFS)

Air Travel Planning

From flight analysis to optimal air procedures, we'll get your group there via efficient routes on reputable airlines.

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Businesspeople in a meeting room discussing airline contract negotiation & management

Airline Contract Management

Backed by expert knowledge of airline negotiations and contracting, we deliver the best possible airfares for a ROI through optimized savings.

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Businessman researching group air travel reporting on laptop

Air Travel Reporting

Make informed and actionable decisions with timely and accurate data, whether for post event analysis or real-time traveler information.

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Testimonial

I really appreciate the relationship we've had since I started at MCW. Huge love to all on the AFS side who have helped me figure out this side of travel and made this program better and better each year.

- AFS Client -

Truly, it makes me so happy that we have a partner like AFS that we can call and truly know that our clients will be taken care of to the level that we have. While we’re not demanding - that is not our style - we are particular and we’re so happy that AFS can step up to the plate.

- AFS Client -

We were thrilled to see the lower average ticket cost, as this really helped with our budget. Also, we appreciate your ability to repurpose credits and utilize your discounts! As always, AFS was excellent to work with throughout the program. We were so grateful to have you guide us through the process. Also, our survey results for the air process were extremely high, with 80% rating the process as excellent and 14% good. Thank you for the excellent customer service!

- Dynamic Events, AFS Client -

We want to thank you for the excellent support you and your team provided to the attendees earlier this month. The service expectations for this conference are extraordinarily high and, once again, AFS performed over and above expectations. I can recall our first trip together, Switzerland in 2005. You knocked it out of the park then, and every year since. How grateful we are for your partnership over the years.

- AFS Client -

This year went very smoothly and a great part of it was from the support AFS provided. Thank you again for all of the hard work and assistance you provided for our group. With that, I feel we have a very easy and strong working relationship, we have this down!

- AFS Client -

Thank you for all of your efforts and your support of these important meetings. We are so grateful for the AFS partnership. We all appreciate how supportive and great you all are to work with, and we do feel it’s a true partnership. It’s great to be easing back into it, and you all provide a sense of ease knowing how attentive and committed you are to what you do.

- AFS Client -

We received great feedback from hosted guests with their experience with AFS and we’d love to work with you again for Program in Orlando.

- AFS Client -

Contact Air Fulfillment Services today and take your first step towards a better group air travel solution.

Contact our team for an obligation-free review of your group air travel needs today.

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